What happens when it can't answer something?

If it doesn't know the answer, it handles it cleanly, asking the visitor to call or email, or letting them know the team will be in touch. It won't guess or make things up. We set the rules for exactly how you want those situations handled.

What if we update our website?

We retrain the assistant monthly as part of the ongoing retainer. If you make a significant update, new services, changed hours, a team change, you can request an immediate refresh at any point.

Delegait AI · AI chat assistant

AI chat assistant for small businesses. Every enquiry answered, 24/7.

Delegait builds and manages an AI assistant for UK small businesses that take enquiries, such as venues, hotels, pubs, estate agents and local services. Trained on your own information, it answers questions, captures leads and handles routine enquiries at any hour. Your team handles the things that need a person.

Get a free test build Try the live demo

24/7 Covers evenings, weekends and bank holidays

Done for you Built, trained, and managed by us

3 to 5 days Working days to go live once content and access are ready

Example conversationScripted, cycles automatically

Example assistant Online now

Lead captured. Passed to your team.

Capture leads overnight• Answer enquiries instantly• Take booking and viewing requests• Works while your team is away• Rolling monthly contract. 30 days’ notice.• Typically live in 3 to 5 working days once content and access are ready• Built on your website, branded to your business• Managed monthly by a real person• Capture leads overnight• Answer enquiries instantly• Take booking and viewing requests• Works while your team is away• Rolling monthly contract. 30 days’ notice.• Typically live in 3 to 5 working days once content and access are ready• Built on your website, branded to your business• Managed monthly by a real person•

Who it's for

One assistant, set up for your sector.

If customers message you before they book, buy or visit, an assistant can answer them while you're busy or closed. The service and the price are the same for every sector. We set the knowledge, tone and handover rules for yours.

Sector page

Hotels & Pubs

Food times, rooms, dogs, parking and private hire. Quick answers for guests, and group or function enquiries passed to your manager. AI for hotels and pubs →

Sector page

Wedding Venues

Answer couples in the evening and at weekends. Date and price questions, show round requests and every lead sent to your inbox. AI for wedding venues →

Sector

Local Services

Trades, clinics, salons and gyms. Take job details, postcode and urgency while you're working, then call back with a clear summary. See local services →

Sector

Estate Agents

Valuation requests, viewing requests and property questions out of hours. Buyer, seller and landlord leads sent to your team. See estate agents →

Live working demo

Don't take our word for it. Try it yourself.

We've built a demo site for a sample wedding venue, Oakfield Barn, with Willow, its AI assistant. Ask about dates, prices, menus and rooms, request a viewing, and see exactly what your customers would experience. Every chat ends as a tidy enquiry in your inbox, like the sample here.

✓ Real working chatbot, not a screenshot
✓ Ask about dates, prices, capacity and viewings
✓ See how it captures a viewing request
✓ Opens in a new tab so you don't lose your place

Try the live demo

Oakfield Barn is a sample venue built for this demo. No login needed. Running a venue? See AI for wedding venues.

What you receive

Your inboxSample

Willow at Oakfield Barn Saturday, 7:05am

New enquiry from Willow

Names: Lucy and Dan Hughes
Email: lucy@example.com
Asked about: Bringing their dog to the ceremony, somewhere for guests to stay, and parking
Willow answered: Dogs on leads welcome at the ceremony, drinks and photos until 7pm. 4 cottages on site sleep 14, partner hotels in Tarporley 5 minutes away. Free parking for around 60 cars.
Next step: Reply to Lucy and Dan. Willow told them the team aims to reply within one working day.

Sample enquiry from our demo venue. Names and email are made up.

How it works

From free test build to live.

Step 01

Try a free test build

Send us your website address and we build a free test version of your assistant within 48 hours once details are confirmed. You try it for 14 days, with no card and no contract.

Step 02

We set it up properly

If you go ahead, a short briefing call covers your services, prices and how you want enquiries handled. We train the assistant on your website, brochure and FAQs, and you approve it before a small snippet of code puts it on your site. Setup is £395, and it is typically live in 3 to 5 working days once content, access and approvals are ready.

Step 03

Leads land in your inbox

Each time the assistant captures a lead, you get an email with their name, contact details and what they asked. There is no dashboard to log into. We check and update the assistant every month for £275 a month.

What you get

What the assistant does.

Every lead reported to you. Nothing to log into.

Lead details go straight to your inbox every time the assistant captures one, with the name, number and what they want set out clearly, so you can follow up without touching any software.

Sounds like your business

We agree its name, tone and wording with you before it goes live, so it reads as if someone on your team wrote it.

Handles the questions your team answer every day

Questions about opening hours, parking, prices and how to book take 2 minutes each, but they add up to hours across a week. The assistant answers them quickly and the same way every time.

Managed and kept current by us

We retrain it monthly, update it when your business changes and check it is behaving properly. Once it is live, you don't have to think about it.

Booking and viewing requests taken

It takes booking, viewing and group requests with names and contact details. It never confirms a booking itself. Your team does that.

Hands over what it shouldn't answer

It answers from your own website, brochure, price list and FAQs. Anything sensitive, unusual or outside its knowledge goes to your team. It won't guess or make things up.

Not technical? Good.

You don't need any technical knowledge. We handle the build, the training and the monthly updates. You give us your information and a short briefing call, and you approve the assistant before it goes live.

Pricing

Simple pricing.

One-off setup fee

£395

Covers build, training, personality setup, and going live

Monthly retainer

£275/mo

Prices exclude VAT where applicable.

30-day rolling. Cancel with 30 days’ written notice.

Book a free call

Everything included in the retainer

Monthly retraining as your website and business evolves

Lead notifications straight to your inbox. No dashboard.

Personality and response tuning based on real conversations

No per conversation charges. Fair use covers up to 1,000 AI replies a month, about 200 conversations.

Priority updates when you change services, hours, or team

Direct access to Tom, a real person you can call or email

Ongoing monitoring to keep it accurate and on-brand

Free test build

Send me your website address and I'll build a free test version of your assistant within 48 hours once details are confirmed. Try it for 14 days. No card and no contract.

Get a free test build

I take 2 test builds a week. If this week is full, I'll give you a start date. Setup is £395, then £275 a month.

More complex requirements

Bespoke AI chat systems

We also build AI assistants for businesses with larger knowledge bases, technical documentation or integrations with existing software. Setup and ongoing management are priced case by case, following a review of your requirements.

It suits groups with several sites, venues and hotels with a lot of information to cover, and businesses that want the assistant to work with software they already use. It starts with a free call to talk through what you need.

Discuss a bespoke system

Honest answer

"But couldn't I just set this up myself with ChatGPT?"

Yes, you could. Here is what it involves.

You can use OpenAI's tools, or a chatbot platform built on them, to put a chatbot on your site. The tools are there. So why pay someone else to do it?

Because you'd be doing it in your evenings and weekends. You'd spend two or three hours just learning the platform. Then more time getting the personality right, the training data right, the rules right. And every time your business changes, new service, different hours, a team change, you'd be back in there updating it. Six months in, you'd find the conversations have drifted off-brand and you've stopped checking. That's how a lot of DIY chatbots end up.

With Delegait, you pay for not having to think about it. I build it properly the first time, I retrain it every month, and I'm the one who notices when something's gone off. Your time stays on the work that actually grows your business.

If you're the kind of person who genuinely enjoys building things in their evenings, do it yourself. You'll have fun. If you're not, that's exactly what I'm here for.

Still comparing the options? Read our plain-English guide to AI chatbots, AI customer service and human live chat.

Common questions

Straight answers before you decide.

Yes. We give the assistant a name, set its personality, and train it on your own information, such as your website, brochure and FAQs. It answers in a tone that fits your brand, not in a generic robotic way. You review it before it goes live.

Typically 3 to 5 working days once the required content, access and approvals are ready. We handle the build and training. All you need to provide is access to your website and a short briefing call to get the personality and rules right.

If it doesn't know the answer, it handles it cleanly. It asks the visitor to call or email, or lets them know the team will be in touch. It won't guess or make things up. You set the rules for exactly how you want those situations handled.

You get an email notification every time the assistant captures a lead: name, phone number, email address, and what they're looking for. No logging into a dashboard. It lands in your inbox so you can follow up immediately.

We retrain the assistant monthly as part of the ongoing retainer. If you make a significant update, such as new services, changed hours, or a team change, you can request an immediate refresh at any point.

No. The retainer is 30-day rolling. You can cancel by giving 30 days’ written notice.